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Duration 15 day workshop plus |
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Entry Requirements No |
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Delivery Blended Learning, |
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Accreditation This is a nationally |
Covering the basics of hospitality, you can customise this course through the choice of electives to suit specific roles in the industry. Our standard program for SIT20316 Certificate II in Hospitality includes electives that give students the widest range of skills that are in demand by the hospitality industry.
Due to the government rules regarding the management of COVID-19, we have postponed face-to-face classroom sessions. Our online courses offer maximum flexibility and include live and recorded webinars, online homework club, individual support calls and real time progress tracker at no extra cost. Quality is worth it and we know you'll appreciate our efforts to make sure any course you study with us is educationally robust, engaging and streamlined.
It is ideal for school based trainees and job seekers.
When you finish this course, you’ll be able to:
Check each course option below as not all delivery options apply.
1. Live Class
i) Group workshop with a trainer to support and guide you through activities. Ask us for scheduled course dates at locations convenient to you.
ii) We can also come to your workplace and deliver a customised program to meet your workplace needs (Minimum numbers apply. Contact us to discuss your particular needs).
2. Blended Learning
This is a flexible and efficient way to complete your qualification. It may include live classes, online study, self-paced activities and webinars.
3. Recognition of Prior Learning (RPL)
Recognition of Prior Learning is the process that is used to recognise the skills and knowledge you have acquired through personal and work experience - the "University of Life". The evidence you provide is matched to a complete qualification where possible or alternatively, to part of a qualification. A successful RPL application means that you could receive certification without further study or may be able to fast track through a qualification. Please contact us to organise an individual assessment of your current training and assessment skills.
4. Traineeship
Traineeships are a combination of “earning and learning” and can be offered to new and existing staff in a part or full time capacity. Trainees are employed whilst completing their qualification under the supervision of experienced Blueprint trainers and assessors. Contact us for more information.
This course is designed for people interested in becoming a:
Must be able to access a suitable commercial hospitality environment for 12 vocational placement shifts.
You have 6 months from course commencement to complete this qualification. This qualification is allocated a year for completion if undertaken as a full time traineeship.
To complete this qualification you must demonstrate competency in a total of 12 units. Six of these units are core and there are 6 electives. The table below shows the content of our standard program however other electives are available.
| Units of Competency | Core/Elective |
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| BSBWOR203 Work effectively with others | Core |
| SITHIND002 Source and use information on the hospitality industry | Core |
| SITHIND003 Use hospitality skills effectively | Core |
| SITXCCS003 Interact with customers | Core |
| SITXCOM002 Show social and cultural sensitivity | Core |
| SITXWHS001 Participate in safe work practices | Core |
| SITXFSA001 Use hygienic practices for food safety | Elective (A) |
| SITHGAM001 Provide responsible gambling services | Elective |
| SITHFAB002 Provide responsible service of alcohol | Elective |
| SITHFAB004 Prepare and serve non-alcoholic beverages | Elective |
| SITHFAB005 Prepare and serve espresso coffee | Elective |
| SITXFIN001 Process financial transactions | Elective |
Your learning resources will include:
You will also be able to access our “Homework Club” tutorials and individual support calls.
During your studies, you will need access to the following:
Assessment is a combination of:
If you successfully complete this qualification you could continue your studies in higher level hospitality qualifications within the VET or university sectors. These might include:
SIT30616 Certificate III in Hospitality
Please see our full Fee Schedule for information about unit costs (where applicable), RPL fees and Refund Policy.
| Live Class | Blended | RPL | Traineeship |
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$1,995 |
$1,995 |
$1,195 |
$0-$1,250 |
“Jenny is an excellent trainer who made the course interesting and kept the students involved.”
Michelle - TAE40116 Webinar
“The session was extremely helpful and answered a lot of questions that now makes me confident in tackling the competency and the next several follow-up competencies.”
Steven - TAE40116 Webinar
“The instructor was very knowledgeable and the whole course was made to simple and straightforward as opposed to other companies I had looked at which appeared to make the experience overwhelming. Thanks again and I could only recommend Blueprint as a very professional organisation.”
Malcolm - TAE40116 student
“So pleased to have completed my TAE upgrade. The entire experience was enjoyable and quite thorough. Great to confirm that the industry standard and Blueprint CD's standard is extremely high and challenging us all to keep up to date and compliant.”
Roz Parry - Traxion Training
“Thank you for your patience and guidance throughout this certification process. You ripper!!!! Thank you again for what has been a great learning experience.”
Frank – TAE40116 student
“You guys are incredible and we so appreciate all you do. We are so much better because of you. Thank you again for your team and commitment to making vocational education better. We so appreciate you guys.”
Lee Burns – Student
“Many thanks for the course this week, really enjoyed the interaction with all course participants and certainly learnt some great computer shortcuts skills as well. Enjoyed the course and your expertise, training knowledge and sense of humour.”
Ross Higgins, Training Manager – NSW
“Just want to say a very BIG thank you for the effort you put in today for our professional development course for TAE upgrade. You went above and beyond my expectations for the day. Your delivery of the course material was superb and I thoroughly enjoyed the day, the content and the way you made us accomplish the requirements of the course.”
Christine Walker, Secondary Teacher| Mueller College Limited
“I had to drop you a line to express many sincere thanks to you, Jevvan and the team for the great support with my course. Jevvan was a very good facilitator, patient and very professional. All the students enjoyed the course and it was a great learning experience.”
Brendan Weston, Director, Professional Transport Training
“Thank you for your wonderful support while I was completing this course. Your encouragement was so welcomed. Each time I contacted Blueprint for support I found that my queries were fully attended to and in a professional manner.”
Linda Walk, Social Support Co-ordinator, QLD Telecross, TeleCHAT and Bridges Programs
